Thank you for shopping at StockForever. We strive to offer a seamless and secure shopping experience. This Payment Policy explains the terms of payments and the methods we accept for transactions on stockforever.com
1. Accepted Payment Methods
We accept the following methods of payment:
- Credit/Debit Cards: Visa, MasterCard, American Express, and other major credit and debit cards.
- Digital Wallets: Google Pay, Apple Pay, and other popular digital wallet services.
- Net Banking: Direct payments from your bank account.
- UPI (Unified Payments Interface): Fast, real-time payments via UPI apps.
- Cash on Delivery (COD): Available for select locations. An additional fee may apply.
2. Currency
All transactions on StockForever are processed in INR. If you are making payments using a foreign currency, your card issuer may charge conversion fees.
3. Payment Security
We prioritize the security of your financial information. All transactions are encrypted and processed through secure payment gateways compliant with industry standards, such as PCI-DSS (Payment Card Industry Data Security Standard).
We do not store your payment details on our servers. Your credit/debit card information is securely processed by third-party payment processors.
4. Order Confirmation
Once you place an order and the payment is successfully processed, you will receive an order confirmation email with the details of your purchase. If there are any issues with processing your payment, we will contact you directly via email or phone.
5. Failed Transactions
In the event that your transaction fails due to an issue with your card, insufficient funds, or technical errors, please verify your payment details and try again. If the issue persists, contact your bank or our customer support team for assistance.
6. Refunds and Cancellations
- Refund Policy: If you wish to return a product, the refund will be processed in accordance with our [Return and Refund Policy]. Refunds will be credited to the original payment method within 7 business days after we approve the return.
- Order Cancellations: If you cancel your order before it is shipped, a full refund will be issued. Orders cannot be canceled after the item has been shipped.
7. Payment Disputes
In case of any disputes regarding payments or charges on your account, please reach out to our customer service team at support@stockforever.com within 14 days of the transaction date. We will work with you to resolve the issue as quickly as possible.
8. Taxes
All applicable taxes, such as VAT, GST, or sales tax, will be calculated and included in your total at checkout, based on the shipping address provided.
9. Payment Verification
To ensure the security of your transactions, we may request additional information or documentation to verify your payment, especially for large or unusual purchases. We reserve the right to cancel any order if payment verification cannot be completed.
10. Contact Us
If you have any questions regarding this Payment Policy, please contact us at:
- Email: support@stockforever.com